Deluxe Medical Supply
Medical supply store · San Diego
7474 El Cajon Blvd, La Mesa, CA 91942
About
Located on El Cajon Boulevard in La Mesa, Deluxe Medical Supply serves as a local provider of various medical equipment and supplies. The business assists patients with a range of needs, including diabetic shoes, compression garments, walkers, and other specialized medical devices. Their operations involve coordinating with insurance providers and healthcare offices to facilitate the fulfillment of prescriptions and equipment referrals for members of the community. The experience for those visiting the storefront can vary significantly. While some clients have reported challenges regarding communication, administrative follow-through, and the consistency of service, others have highlighted positive interactions with specific staff members who provided attentive and professional support during their visits. As a medical supply store, the company manages a high volume of requests, and the process often requires coordination between the patient, their physician, and insurance carriers to ensure that necessary equipment is properly authorized and fitted. Patients looking to utilize their services are encouraged to maintain proactive communication to help navigate the requirements of their specific medical orders.
Reviews Deluxe Medical Supply
Customer experiences at this medical supply company are highly polarized, with reports of both exceptional, personalized care and significant operational failures. Many patients report severe frustrations regarding administrative incompetence, poor communication, and inconsistent service quality.
Strengths
- Helpful and professional individual staff
- Successful insurance and paperwork coordination
Weaknesses
- Rude and dismissive customer service
- Inconsistent and unreliable communication
- Difficulty processing orders and prescriptions
- Premature closing and refusal of service
- Inflexible and problematic delivery processes
Best for
Patients who are able to connect with specific, helpful staff members to navigate their insurance and equipment needs.
Opening hours
- Friday
- 9 AM–6 PM
- Monday
- 9 AM–6 PM
- Sunday
- Closed
- Tuesday
- 9 AM–6 PM
- Saturday
- Closed
- Thursday
- 9 AM–6 PM
- Wednesday
- 9 AM–6 PM
Contact
- 7474 El Cajon Blvd, La Mesa, CA 91942
- (619) 741-5901
- deluxemedical.com