Aurora Behavioral Healthcare San Diego Hospital
Mental health clinic · San Diego
11878 Avenue of Industry, San Diego, CA 92128
About
Located at 11878 Avenue of Industry in San Diego, Aurora Behavioral Healthcare San Diego Hospital operates as a psychiatric facility providing inpatient mental health services. The hospital serves a diverse patient population, offering programs that cater to both adult and adolescent needs. Its clinical environment is structured around a variety of therapeutic groups and medical oversight, intended to support individuals navigating acute mental health crises. The facility’s reputation among former patients and their families remains deeply polarized. Some individuals have expressed gratitude for specific staff members, highlighting moments of compassionate care, successful therapeutic engagement, and positive interactions with the medical team. Conversely, a significant number of visitors and former patients have reported substantial concerns regarding the quality of communication, the consistency of patient care, and the administrative processes. Common points of contention include difficulties with the billing department, challenges in reaching clinical staff for updates, and varying experiences with the facility’s behavioral management protocols. With a current rating of 2.9 out of 5 stars based on over 200 reviews, the hospital continues to be a subject of intense local discussion regarding the standard of psychiatric care provided to the San Diego community.
Reviews Aurora Behavioral Healthcare San Diego Hospital
Reviews for this facility are overwhelmingly negative, with many former patients and family members describing a traumatic environment characterized by poor communication and inadequate care. While a small minority of reviewers reported positive experiences with specific staff members, the majority of feedback highlights concerns regarding patient safety, isolation practices, and unprofessional conduct.
Strengths
- Kind and attentive individual staff
Weaknesses
- Poor communication with families
- Excessive use of isolation
- Inadequate medical and psychiatric care
- Disrespectful or abusive staff behavior
- Lack of patient safety and supervision
- Unprofessional billing practices
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 11878 Avenue of Industry, San Diego, CA 92128
- (858) 487-3200
- www.aurorasandiego.com