Ferguson Home
Kitchen supply store · San Diego
4699 Mercury St, San Diego, CA 92111
About
Located at 4699 Mercury St in San Diego, Ferguson Home serves as a destination for those navigating kitchen and bathroom renovations. The showroom offers a wide selection of fixtures, including various faucets, showerheads, and appliances, catering to both homeowners and interior designers looking to source materials for their projects. The facility provides a space where customers can explore different styles and hardware options to help visualize their home improvements. The customer experience at this location appears to be quite varied. Some visitors report receiving expert guidance from dedicated consultants who assist with product selection and project coordination, noting efficient delivery times and helpful support for technical questions. Conversely, other patrons have expressed frustration regarding inconsistent service levels, citing difficulties with staff availability, communication, and post-purchase support. With a Google rating of 4.1 out of 5 based on 168 reviews, the store remains a prominent local option for those seeking to outfit their kitchens and bathrooms, though experiences may depend on the specific consultant or the nature of the request.
Reviews Ferguson Home
Customer experiences at Ferguson are highly polarized, ranging from praise for knowledgeable consultants to frustration with poor service and lack of support. While some clients appreciate the wide product selection and expert guidance, others report significant issues with order fulfillment, unresponsive staff, and inadequate post-purchase assistance.
Strengths
- Knowledgeable showroom consultants
- Wide product selection
- Fast delivery times
Weaknesses
- Unresponsive or dismissive staff
- Poor post-purchase customer support
- Difficulty with order accuracy and fulfillment
- High prices compared to competitors
Best for
Homeowners and interior designers seeking expert product selection and design guidance through scheduled appointments.
Opening hours
- Friday
- 9 AM–5 PM
- Monday
- 9 AM–5 PM
- Sunday
- Closed
- Tuesday
- 9 AM–5 PM
- Saturday
- 10 AM–5 PM
- Thursday
- 9 AM–5 PM
- Wednesday
- 9 AM–5 PM